Here I Go Again

Just about 2 entries ago, I remarked about a certain organisation on their service standards, and about how unprofessional I felt they were. In this entry, I shall do the exact same to another organisation. If you all notice, I edited the previous post a little, so as not to include any specific names, and the same shall apply in this post.

I do not know whether is it because I have learnt so much more about public relations, or is it because my mood hasn't been of the best lately, but I seem to be perturbed by the slightest bit of unprofessionalism displayed by organisations. But come to think of it, I am always very disturbed about anyone being unprofessional. Today, a certain organisation, or maybe a certain person from that organisation, has pissed me off badly. Allow me to label this organisation as, Island Sen, the southern island under the sun.

I will not rant as much as I did as the previous post, but I will just say that I am extremely disappointed at how this person from Island Sen has handled the situation. First, we were told at the start of the week that we would receive a document from them. Now that the week is ending, we still have not received it. So we make an enquiry. This very staff of Island Sen says she will check and get back to us. But guess what, it is time to knock off. So she just knocks off, and did not even bother to get back to us. When I called her, her attitude was totally horrible and unacceptable. She claims that the office in charge of that matter is closed. Yes, it is closed the time I called her, but when she was first informed at 5pm of this matter, was it closed yet? Somehow or rather, she has managed to turn her delay in handling this matter into a very good excuse for herself. But I don't buy that. Yes, of course no one likes to be disturbed with office work and commitments after working hours, but hey, if you have not yet delivered what you promised, how in the world can you just throw your work aside like that. Furthermore, Island Sen is in the service industry, and that very response and attitude shown from the staff has just reflected very badly on Island Sen.

Does she not know that her slobbish actions may cause all my hard work the past few days to go down the drain? Can she be accountable for whatever consequences may happen because of this attitude? Of course, I am not expecting her to know all these, but at the very least, I am expecting some basic courtesy and professionalism. I will follow up closely on this tomorrow, as time is running out. And as I said, my mood isn't of the best, so she had better not repeat the same mistake she has made today, or she will feel the wrath within me. I have said this many times before, that I always believe in being respectful to everyone around me. But if I am not given the simple respect any normal human being would get, that don't blame me for heating things up. There is that certain limit within me.

Hmm, watched the much anticipated Mr Bean movie today. I would say I was a little disappointed. It was not as funny as I thought the entire movie would be. Yes, there were some parts here and there which were hilarious, but just only those few parts were really worth watching. I think the old Mr Bean sequels were much funnier.